We know you're eager to receive your prize!

All promotions managed by Realtime Media are the real deal, fully compliant with local, state, federal, and international laws and regulations in eligible regions.

If you encounter an error message while attempting to enter a promotion, consider the following troubleshooting steps.

We’re sorry to hear that your prize arrived damaged. Please contact us directly for additional support and assistance.

Can I transfer my prize to someone else?

You'll typically receive your 1099 tax form in January following the year in which your prize is fulfilled.

Completion of the Eligibility and Release of Liability Form is necessary to confirm the accuracy of your information and your eligibility to win the prize.

Our team monitors the email support inboxes for active promotions! While we will do our best to get back to you within 2-3 business days

If you're a confirmed winner, there shouldn’t be any requirement for payment to claim your prize.

Being labeled a winner “pending verification” is a standard step in our winner confirmation process. It means that while you’ve been selected as a potential winner, you still need to meet the eligibility criteria outlined in the Official Rules and complete all prize redemption and confirmation steps prior to being officially confirmed as the winner.