I encountered an error while entering a promotion… What do I do?

If you encounter an error message while attempting to enter a promotion, consider the following troubleshooting steps:

1. Clear your web browser's cache.
2. If using a phone or tablet, force quit your browser and retry.
3. Power off and restart your device.
4. Attempt to enter the promotion from a different device - computers often provide better compatibility.

If the error persists, don't hesitate to contact us for assistance. Please provide a screenshot of the error message along with a detailed explanation of when it occurs. The more information you provide about the message and your device, the better we can assist you.