Customer Care and Support
Dedicated Customer Support for All Projects. We Manage and Field All Questions Regarding Your Promotion.
We Care About the Customer Experience
Every digital promotion comes included with dedicated email support. Our customer experience experts work with your team to incorporate your brand language and persona into our email responses.
- Dedicated email support staffing
- Flexible coverage for campaigns of any size
Make Communicating With Winners a Priority
Set the bar high and maintain communication with your winners throughout their entire user experience.
Send automated, custom emails out throughout the entire user journey:
- Promotion enrollment
- Fulfillment Updates / Tracking & Shipping
Winner Outreach & Notification
Reach out to winners wherever they are and create a convenient post-promotion experience.
- Direct Messaging (Social Media)